Security
Your data security is our top priority. Learn about the comprehensive security measures we implement to protect your business and customer information.
Security First
We take data security seriously and implement industry-standard practices to protect your business and customer information.
Input Validation
All webhook requests are validated to prevent malicious payloads and ensure data integrity.
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Secure authentication through environment variables and API keys protect your chatbot configuration.
Error Handling
Comprehensive error handling with logging and fallback mechanisms to maintain service reliability.
Data Isolation
Each business gets their own secure workspace with complete data isolation.
Backup & Recovery
Automated daily backups with point-in-time recovery and 99.9% uptime guarantee.
Environment Isolation
Safe development practices with DRY_RUN mode and environment-based configurations.
Data Protection Details
Security Practices
- HTTPS/TLS: All web traffic encrypted in transit using secure protocols
- Rate Limiting: Protection against abuse and DDoS attacks
- Error Logging: Comprehensive logging for security monitoring and incident response
Access Security
- API Keys: All external API calls authenticated with secure keys
- Environment Variables: Sensitive configuration stored securely
- Request Validation: All incoming requests validated before processing
Infrastructure Security
Cloud Hosting
Deployed on secure cloud infrastructure
Regular Updates
Dependencies and packages kept up to date
Data Privacy
Commitment to protecting user data
Questions about security?
We're committed to security best practices and continuous improvement. Contact us with any questions.